Returns & Exchanges
At Grove Collaborative, we want you to love your sustainable home essentials, which is why we offer a 30-day happiness guarantee on every order. If a product isn't the right fit for your home, we'll make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return within 30 days of delivery.
- 2.Print Your Label
Download and print the prepaid return shipping label provided through our returns portal to ensure carbon-neutral transit back to our warehouse.
- 3.Pack Your Items
Securely place the unused items in their original packaging, ensuring all eco-friendly seals are intact to prevent damage during shipping.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.